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ROI Marketing Tools & Tactics Result(s): 11 - 20 of 21
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Whether or not you advertise with Google AdWords, you can use the complimentary Google Website Optimizer tool to determine which combination of factors on your landing pages performs best. The tool will analyze the actions of all traffic coming to your site, not just AdWords clicks (although it is of course integrated with AdWords as well). The tool allows marketers to create endless combinations of landing pages, each with different headlines, images, graphics, calls to action and so on. It will then offer up charts and graphs that indicate which combinations performed best in terms of leading to a conversion. A conversion is defined by the marketer as a sale, a subscriber sign up, a request for a whitepaper or whatever your conversion may be. At the time of writing the tool/program was available on a beta basis to selected marketers (based upon an application process).
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This company offers live chat services designed to increase e-commerce site ROI, and instead of charging a monthly fee it charges on a pay-per-transaction model. To up client conversion rates and potential for success, the software is configured to identify those site visitors who are most likely to result in a sale based on which pages they have visited, how long they remained on a page, where they came from, which keyword they used to find the website, which items they have in their shopping cart and whether they have previously purchased from one's site. These shoppers receive customized chat invitations to help seal the sale. Your own customer service staff/agents can be automatically connected to your customers to offer assistance, incentives, and suggest related items to upsell (as opposed to having to train an outsourced customer service live chat staff). Clients have offered statistics in the ballpark of abandoned shopping cart conversion rates increasing by 13%. Clients include H&R Block, Lending Tree, Godiva, Vermont Teddy Bear and Xerox.
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SubjectSuccess is a databank of more than a million opt-in email marketing messages. It can be accessed by email marketers to perform competitive analysis and understand email marketing trends (yes, this service does cost money). SubjectSuccess monitors, filters and categorizes thousands of email messages a day. You can review current or past messages by brand, keywords, industry vertical, time period, frequency, volume, subject line, body text and more - plus you can see how effective each email was in driving traffic to a website or offer page. This allows you to benchmark your company within your category. In addition, ongoing reports highlight the most effective email campaigns across all industries on a daily, weekly and monthly basis. This enables you to learn from other industry verticals as well. The company has trademarked their Email Engagement Score and Email Ranking systems, which it uses to deliver up all this email marketing insight.
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What are your marketing peers thinking and doing about marketing performance measurement? The "2006 Marketing ROI and Measurements Trend Study", a complimentary download at this site, sheds light on the search for marketing ROI. In short, marketers are now "walking the walk", not just talking the talk of accountability by focusing more on metrics and reporting for their marketing efforts. Ironically, the study highlights the fact that many marketers have a conundrum: upper level management loves the analytics reports but won't shell out the dough for a good Web/marketing analytics package. Lenskold Group CEO Jim Lenskold is not just the author of "Marketing ROI: The Path to Campaign, Customer and Corporate Profitability", he is also a practicing consultant.
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Jim Lenskold is President of Lenskold Group and author of Marketing ROI: The Path to Campaign, Customer and Corporate Profitability. This site presents many of his articles and white papers as well as a complimentary ROI spreadsheet tool. This sample spreadsheet includes his ROI marketing basics such as key inputs into gross margin and marketing investment, plus a net present value calculation for a 12 month period. Of course this one spreadsheet does not work for all businesses but it gives you a good starting point to explore ROI marketing. There is also an ROI marketing quiz/self assessment at the site, as well as a Webinar and an excellent reading list.
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Marketing Central offers Web-based marketing automation tools for project management, workflow and trafficking, results tracking, digital asset management and more. At the time of writing, this editor happened to be in the process of shopping for a digital asset management system, which I can promise will immediately generate ROI simply by automating and organizing a very time-consuming task. While prices for these wonder tools are not available at the site, there are hands-on, live demos that you can quickly walk through to see how everything works and to assess which tools might be right for your company or your client. Marketing Central's marketing resource management system is used by more 12,000 marketing professionals; clients include Avon, Disney, Toyota, Vanity Fair, Unilever, Indiana University, Wachovia and the US Department of the Treasury.
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This site provides articles, Webcasts, and conferences on business management issues. Here you will find a complimentary seven-part Webcast series on "Maximising Marketing ROI: Practical Approaches for Practical People". If you want to dive into the nuts and bolts of marketing return on investment, this is a good place to start. The Webcasts cover basic principles, best practice case examples and tips on how to make these techniques work for your own company or organization. The seven-part series covers the topics of Customer Relationship Management (CRM), loyalty cards, response rates, the media mix, forecasting and modeling for best ROI.
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This provider of online business optimization software features a top-flight resource center on measurable marketing. Here will you find guides, Webinars and case studies detailing how major players like Classmates.com and JetBlue go about improving their conversion rates and other key metrics. Two best practices guides of special measurable marketing interest are: "Measure What Matters - Defining Key Performance Indicators and Driving Business Performance using Dashboards and Alerts" and "Search Engine Marketing: Maximizing Profit with Web Analytics".
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ThinkMetrics is a UK-based Web analytics company that happens to offer an excellent series of articles on getting the most from your website and your analytics practices. Each article is accompanied by a time estimate so you can understand your own return on investment should you wish to read on. For example, "Improving Sales without Increasing Costs" will tell you in 10 minutes how Motoreasy quadrupled sales without increasing their marketing spend by improving the sales performance of their website. In 5 minutes, you can learn how "Targeted Email Can Generate Nine Times More Revenue". In 4 seconds, you can be done with this review and move on. ;)
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WebTrends offers Web analytics and marketing performance management tools and solutions, and they have a comprehensive library of web analytics and marketing performance management resources available as well. Their resource center can be browsed by topic: Retail, Financial Services, Search Engine Marketing, Email Marketing, Segmentation, Conversion, Marketing Campaigns and Web Analytics 101 are the topic areas. Within each you will find beaucoup whitepapers and guides, Webcasts and industry news and articles pertaining to each topic. This editor is a fan of the Retail, Conversion and Email Marketing topic zones, all of which have contributed to continuing success as an e-commerce marketer. In the Web Analytics 101 section, you can also find and meet with members of a WebTrends User Group near you.
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Copyright Chase Online Marketing Strategies, Inc. 2012. All Rights Reserved. Contact Information Last Updated: Friday, February 3, 2012 | |
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